Refund & Cancellation Policy

Refund Eligibility
Refunds may be granted under the following circumstances:

  • Technical issues or defects preventing proper functionality.
  • Genuine dissatisfaction reported within 7 days from the purchase or delivery.

Refund Process

Technical Issues or Defects

  • Xencus Technologies may provide a fix or offer a refund.

Dissatisfaction

  • Refunds may be considered for reasons other than technical issues, if reported within 7 days.

Exclusions

  • No refunds will be provided for:
    • Change of mind.
    • Failure to report issues within 7 days.
    • Non-compliance with terms and conditions.

Processing

  • Approved refunds will be processed within 7 days using the original payment method.

Communication

  • Users will be notified via email regarding approved refunds, including details and timelines.

Contact

Policy Changes

  • Xencus Technologies may update this policy. Changes will become effective upon posting.

Consent

  • Using our products or services implies agreement with this refund policy.

Note: This policy applies to direct purchases. Refunds for third-party transactions are subject to respective vendor policies.

Cancellation Policy

At Xencus Technologies Private Limited, we strive to deliver exceptional digital marketing services, corporate training, and college training. To maintain flexibility and responsiveness, the following cancellation policy applies:

Cancellation Requests

  • Clients may request cancellation of purchased services or training programs within a grace period of 7 days from the date of purchase.

Support for Cancellation

Our dedicated team is committed to providing personalized support to address your needs and ensure a seamless experience.

Thank you for choosing Xencus Technologies Private Limited as your partner in digital marketing, corporate training, and consulting services. We look forward to exceeding your expectations.

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