Refund Policy

  1. Refund Eligibility

    - Refunds may be granted under the following circumstances: - Technical issues or defects preventing proper functionality. - Genuine dissatisfaction reported within 7 days from the purchase or delivery.

  2. Refund Process

    - Contact support@xencus.com within 7 days, detailing the issue or reason for the refund..

  3. Technical Issues or Defects:

    - Xencus Technologies may provide a fix or offer a refund.

  4. Dissatisfaction:

    Refund consideration for reasons other than technical issues, if reported within 7 days.

  5. Exclusions:

    - No refunds for change of mind, failure to report within 7 days, or non-compliance with terms.

  6. Processing:

    - Approved refunds processed within 7 days using the original payment method

  7. Communication:

    - Users notified via email. Approved refunds include details and timeline.

  8. Contact:

    - For assistance, email support@xencus.com

  9. Policy Changes:

    - Xencus Technologies may update this policy; changes effective upon posting.

  10. Consent:

    Using our products or services implies agreement with this refund policy.

    Note: Applies to direct purchases. Third-party transactions follow respective vendor policies.

Cancellation Policy

At Xencus Technologies Private Limited, we pride ourselves on delivering exceptional digital marketing services, corporate training, and college training. Our dedication extends beyond our direct clients to include consulting services for other organisations in the digital marketing field and the field of corporate training. We understand the importance of flexibility and responsiveness in our policies, which is why we have crafted the following cancellation policy:

Clients, including those availing our consulting services, may request cancellation of their purchased services or training programs within a grace period of 7 days from the date of purchase.

As a client-centric organisation, your satisfaction is our utmost priority. Should you have any questions, concerns, or need to initiate a cancellation, our team is here to assist you promptly. You can connect with us via:

Phone: +91 99002344839

Email: xencustechnologies@gmail.com

Rest assured, our dedicated team is committed to providing personalised support to address your needs and ensure a seamless experience.

Thank you for choosing Xencus Technologies Private Limited as your partner in digital marketing, corporate training, and consulting services. We look forward to exceeding your expectations.